At Redwood & Finch, we place great importance on ensuring your order is delivered quickly and securely.
Below you will find the details of our shipping policy and estimated delivery times, applicable worldwide.
Order Processing
All orders are processed within 24 to 48 business hours after payment confirmation.
During periods of high demand, processing may take slightly longer.
We appreciate your understanding and patience.
Shipping Methods
We work with reliable international shipping carriers such as DHL, UPS, FedEx, and USPS to ensure that your orders arrive in excellent condition.
Once your package has been shipped, you will receive a confirmation email with your tracking number, allowing you to check the delivery status at any time.
Estimated Delivery Times
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Standard Shipping: 5 to 10 business days
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Express Shipping: 2 to 5 business days
Please note that these timeframes are estimates and may vary depending on your location or product availability.
Shipping Costs
Shipping costs are automatically calculated at checkout based on the weight, size, and destination of your order.
Free shipping promotions may be offered during specific campaigns.
Delivery Delays and Incidents
In the event of a delay, we kindly ask for your patience — we will investigate the situation with the carrier and keep you informed.
If delivery issues occur, our customer service team is available to assist you promptly and provide solutions.
Returns for Shipping Errors or Damaged Products
If you receive an incorrect or damaged item, please contact us immediately so we can arrange a return or replacement at no additional cost.
📩 Contact: contact@redwoodefinch.com
Security and Tracking
All shipments are insured until delivery.
You can track your order at any time using the tracking number provided by the carrier.
Redwood & Finch — Fast, trackable, and secure delivery worldwide.
